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Our Store Policies

At Baltimore Read Aloud, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear, and transparent. Below you’ll find a collection of our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

We want you to be happy with your purchase but understand that sometimes an item needs to be returned.  Please review the return policies below and contact us with any questions.

  • For online or pop-up purchases you may return or exchange any book or non-book item in its original condition for a full refund (excluding shipping cost) within 7 days of receiving your order.  Non-Book items must also include all original tags and/or packaging. 

  • Without a receipt/invoice, a return may be approved for exchange or store credit at the owner's discretion and only at the current value of the book.  Please contact us for details.

  • For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.

  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.

  • If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.

Return Policy

Privacy policy

Terms and Conditions

Shipping and Delivery

@2020 by Baltimore Read Aloud.